| Why is BIZyCart called an Ecommerce Server? |
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Shopping carts using scripts on busy Windows and Linux servers sometimes run out of memory to properly handle data transfers. BIZyCart is compiled as an ActiveX executable program. A single copy of BIZyCart handles the execution tasks for all of the sites using it and functions similar to a mail server. BIZyCart also handles all of a sites ecommerce requirements instead of only shopping cart functions.
Over 500 Kb of script code would be need to be installed for each web site to replicate everything BIZyCart performs. The result would be very poor site performance. |
| Are Cookies required? |
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Customers browsing your pages do not need cookies enabled unless they wish to complete their orders later or if they are interrupted. As long as they stay within the catalog pages, BIZyCart will keep track of their orders without cookies.
A line like the following must be included in all of the Form definitions to track the Account Number between your web pages.
 INPUT TYPE="Hidden" NAME="ACCOUNT" VALUE="!ACCOUNT!" |
| How do I add discounts? |
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There are "Discount" and "Rate" columns in the catalog base that may be used for individual items in addition to the catalog wide discounts that can be established in BIZyCart's configuration.
Discounts may be based on "Quantity" or "Price". If the "Discount" column has $15.00 in it, BIZyCart uses the Price discount. If it reads "15", a quantity over 15 qualifies for the Rate. The Rate may be a percentage (i.e. 2%) or fixed dollar amount (i.e. $5.00).
Note: The Currency Symbol in the BIZyCart configuration is used to establish value amounts as being money and must match what is used inside the Catalog Data Base. |
| Can regular clients avoid having to fill in the form each time? |
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There's a log in option at the top of the Billing Information form that your clients can use before placing an order. After they have completed the Billing Information page, they can use their Login Name and Account Number to automatically fill out the form for them. If they skip the Account Access panel or are older clients, their Login is automatically the first part of their E-Mail address. |
| How do I add BONUS items to my catalog pages? |
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Because BIZyCart can accept more that one Part Number with a single ORDER button, you may add hidden item numbers to the forms. The bonus items should appear in the catalog with zero dollars or a nominal price. You can also add "(Includes Bonus)" to the description and make it part of the order fulfillment.
BIZyCart also has provisions to allow customers to order free items based on their total purchases. See GiveAway for the configuration. See FREE STUFF for working example. |
| What other Promotional assets are available? |
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Just about anything you have in mind is possible. You can advertise promotional coupon codes, offer a wide variety of discounts, set sales prices with the savings displayed, along with offering free items based on the total purchased, and Gift Certificates. |
| What if I want to offer gift certificates? |
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Gift certificates are handled by adding "Gift" in the Units column instead of "Each". To reduce confusion, the customer will be asked to order a Gift Certificate as a separate item. During check out, the customer will be asked for the E-Mail and shipping address of the person receiving the gift and assign them a login and account number so they can spend it on your web site.
BIZyCart will send them an E-Mail message explaining how to use the Gift Certificate. The message is in a text file you may edit and customize. |
| What if I'm selling something that only lasts a month? |
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BIZyCart will allow you to sell access to information, downloads, or other services at daily, monthly or yearly increments. Multiple passworded areas are supported. It can be as simple as their E-Mail address or require a Login and Account number. Items may also be set to appear and expire on specific dates. |
| Where did my products go? |
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If you have Inventory Management enabled, you may have forgotten to put how many items you have in the OnHand column. If a few items stopped being displayed, BIZyCart may have sold all of them. Also check to see if you have that Part Number set to not display and the Start Date and Stop Date are not effecting things. |
| How many products can I carry? |
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There are no physical limits on the number of items you can put in BIZyCart's catalog base or the number of clients. Some sites currently have over 5,000 entries. There is always a practical level where the display time for product pages slows down. However, because BIZyCart is compiled code, it handles a lot more before any slowing down is noticable. |
| How secure is BIZyCart? |
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BIZyCart was certified by Visa and MasterCard during its early development and has been tested by experts in computer security. Authorize Net recently recertified BIZyCart for using their gateway. The BIZynet servers are recertified monthly for PCI-DSS validation.
Credit card information is always collected using a secure (https) web page. You may purchase your own or use BIZyCart's SSL certificate. The server also sits behind the best firewall on the market and is maintained by an expert in the security industry.
In addition, client data and credit card information is never stored in a web accessible area like the usual shopping cart. Each site has a separate secure folder that is only accessible via password protected FTP (File Transfer Protocol). |
| How can I shorten the links for messages? |
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The detailed links BIZyCart normally uses to open new pages can be a bit long. What you see in the browser "Address" line can be trimmed down.
The following line contains the standard parameters:
BIZyCart.asp?NEXTPAGE=Instruction.htm&GROUP=FAQs&STYLE=Base&CLIENT=Manual
with the ACTION and ACCOUNT portions removed.
If a web page has an associated Index or Content record it can be abbreviated to:
www.bizynet.net/BIZyCart.asp?GROUP=FAQS&CLIENT=Manual
to open this page. Or to open a detail page:
www.bizynet.net/BIZyCart.asp?ITEM_ID=FAQ-10&CLIENT=Manual
You can also include the web page to display the item as:
www.bizynet.net/BIZyCart.asp?ITEM_ID=FAQ-10&NEXTPAGE=Detail.htm&CLIENT=Manual
Abbreviated links will work only if the information missing from the link is included in the Index or Part Number record. |
| Can I have distributors maintain their own products? |
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BIZyCart has provisions for creating custom Catalog Management pages. Access can be controlled to a specific product group for review and updating while restricting access to other areas and the client data base.
Do a Search for
Passgroup for details. |
| What if I sell Retail and Wholesale Items? |
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You can set standard, sales, wholesale and item cost prices in the Catalog data base. Any one of which may be displayed or used to set the price for Order buttons. There are additional options to cover Requests For Quotes rather than purchases. You can also let people change prices to what they feel appropriate as a form of auction.
If you include a hidden input line for the tax type like:
INPUT TYPE="Hidden" NAME="TAXTYPE" VALUE="Wholesale"
BIZyCart will not add any sales taxes. |
| What if an order exceeds a shipper's limits? |
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BIZyCart has extensive shipping options. It collects the latest charges based on weight from DHL, UPS, USPS, and FedEx. You may also code custom options such as free shipping over $200.00 or based on weight or price.
If the total weight for an order exceeds 70 or 150 pounds, BIZyCart will assemble the shipping charges in segments. Such as, getting the charge for a box and then multiplying it by the number ordered. DHL has options for items that exceed 1000 pounds.
If shipping charges cannot be calculated, the customer is provided an option to have the charges added later. |
| What about tax time? |
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BIZyCart has extensive accounting options. You can list accounts by the dates they signed up, by last order date, by card transaction dates, or list the sales taxes collected for a specified calendar span. Totals are provided at the foot of the columns.
BIZyCart won't balance your check book but you can easily keep track of how your on-line business is doing. |
